Complete Tele-Triage for
First Responders

An occupational health virtual urgent care clinic — built for injuries and exposures in first responder and high-risk workplaces.

$2,230 Average cost of a non-emergency ER visit
3–4 hrs Typical time lost per worker per ER visit
71% Of ER visits classified as non-emergency or semi-urgent
Higher WC claim costs when ER is first point of care vs. occ health
$2,230 Average cost of a non-emergency ER visit
3–4 hrs Typical time lost per worker per ER visit
71% Of ER visits classified as non-emergency or semi-urgent
Higher WC claim costs when ER is first point of care vs. occ health

Who We Serve

Specialized telehealth solutions for high-risk workplaces and first responders

Police Departments

Police Departments

Healthcare Facilities

Healthcare Facilities

EMS Providers

EMS Providers

Fire Departments

Fire Departments

FirstCall VS ER/Urgent Care

  • On-shift evaluation — no travel, no lost time
  • Clinician-led, Physician-supervised care
  • Audit-ready workers' comp documentation
  • ACOEM & ODG evidence-based protocols

  • Hours of wait — employee pulled off duty
  • General Clinicians, not occupational specialists
  • connection to agency HR or legal needs
  • Higher cost and greater escalation risk

From Injury to Clearance in
Four Steps

Physician-supervised care that gets first responders back on duty safely and documented.

  1. Injury Occurs
    Immediate reporting and initial assessment when a workplace injury happens. Fast response ensures proper documentation from day one.
  2. Clinician Triage
    Clinician triage by qualified Clinician to determine the best treatment path and minimize recovery time.
  3. Documented & Compliant
    All medical records, compliance requirements, and necessary documentation are completed accurately and efficiently.
  4. Return to Duty
    Safe and successful return to work with proper rehabilitation, clearance, and ongoing support for the employee.
 A note from our founder

Executive Perspective:
Why FirstCall Exist

FirstCall was developed by a board-certified internist with over 13 years of experience as a hospitalist, along with extensive work in occupational health within a major municipality supporting public safety personnel. It was not built as an external technology solution. It was designed from within the operational realities of occupational health—where delays in clinical decision-making, unnecessary emergency department utilization, and fragmented follow-up create avoidable cost and operational strain. FirstCall addresses a clear system gap: the absence of immediate, medically informed guidance at the point of injury.

This is a clinical infrastructure designed to support real-time decision-making, improve care coordination, and reduce unnecessary escalation. If your organization is seeking a more efficient, clinically grounded approach to managing workplace injuries, we welcome the opportunity to connect.

Let’s Work Together