PRIVACY POLICY
Privacy Policy
We respect your privacy and keep your data secure. Your information is only used to improve your experience and is not shared without your consent.
PRIVACY POLICY
We respect your privacy and keep your data secure. Your information is only used to improve your experience and is not shared without your consent.
We collect and store the phone numbers of individuals who opt in to receive SMS messages. Additional information such as message history and interaction data may also be recorded for service improvement and compliance purposes. SMS consent is not shared with third parties.
Your information is used solely to send SMS messages that you have consented to receive. We do not sell, share, or distribute your personal information to third parties. SMS consent is not shared with third parties. No mobile opt-in data will be shared with third parties.
We implement security measures to protect your data from unauthorized access, disclosure, or misuse. However, no transmission over the internet or mobile networks can be guaranteed to be completely secure.
Terms & Conditions Section
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
If you have consented to receive text messages from FIRSTCALL Telehealth you may receive messages related to the following:
Example: "Hello, this is a friendly reminder of your upcoming telehealth appointment with FIRSTCALL Telehealth on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week regarding your appointments, care updates, or account status.
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
You may opt-in to receive SMS messages from FIRSTCALL Telehealth in the following ways:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us on our website.
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Terms & Conditions Section
By providing my phone number to FIRSTCALL Telehealth, you agree and acknowledge that FIRSTCALL Telehealth may send and receive customer care, appointment reminders, telehealth visit updates, billing notifications, follow-up care instructions, and marketing text messages to your wireless phone number for updates related to telehealth services, appointments, treatment plans, prescriptions, billing, promotions, and account notifications. No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
If you have consented to receive customer care, account notifications, and marketing text messages from FIRSTCALL Telehealth, you may receive text messages related to telehealth services and healthcare support. Below are examples:
FIRSTCALL Telehealth
Hi Ramsha, This is FIRSTCALL Telehealth. We wanted to follow up after your recent virtual visit to see how you are feeling. Please reply if you have any questions. Reply STOP to opt out of SMS messaging.
FIRSTCALL Telehealth
Good morning Claude-Lynne, This is FIRSTCALL Telehealth. We are reaching out with a reminder about your upcoming telehealth appointment scheduled for [Date] at [Time]. Reply STOP to opt out of SMS messaging.
FIRSTCALL Telehealth
Hi Quratulain, This is FIRSTCALL Telehealth. We are now offering extended virtual care hours and new wellness services. Reply to this message if you would like more information. Reply STOP to opt out of SMS messaging.
Message and data rates may apply
Message Frequency: SMS frequency will be between 5-1000 messages daily company wide. Message frequency may vary depending on the type of communication.
You can opt-out at any time by texting "STOP". Reply "START" to opt in to receive text messages again.
For assistance test "HELP" or [ADD THE URL LINK of you Website Privacy Policy].
