First Call provides SMS communications to patients and users regarding healthcare-related services. These messages may include appointment coordination, follow-ups, care updates, and general service-related communication.
Our SMS program is conversational, meaning we use text messaging to respond to your inquiries, assist with scheduling, and provide updates related to your care or requests.
By opting in, you may receive:
Message frequency varies depending on your interaction with our service.
Message and data rates may apply based on your mobile carrier plan. We do not charge for SMS messages.
You may opt out at any time by:
After opting out, you will receive one confirmation message. No further messages will be sent unless you opt in again.
Reply HELP to any message or visit our website for assistance.
Supported by major U.S. carriers. Delivery may vary depending on carrier conditions. We are not responsible for delayed or undelivered messages.
Consent to receive SMS messages is not required to use our services.
We may update these terms at any time. Continued use of SMS services indicates acceptance of updates.
When you opt in, we may collect:
Your information is used only to:
We do not sell or share your phone number with third parties for marketing purposes.
We may use secure service providers to deliver SMS messages. These providers are contractually restricted from using your data for any other purpose.
We use reasonable safeguards to protect your data. Do not send sensitive personal or financial information via SMS.
You may: